EMEA WARRANTY (English)Updated 8 months ago
Without prejudice to any applicable statutory warranty, AirSelfie warrants that the article will be free from defects in material and workmanship for a period of 24 months from the initial date of purchase (excluding consumables which are warranted during 6 months from the initial date of purchase) upon presentation of proof of purchase from the retailer.
Do not return to the retailer. Return to AirSelfie. During the contractual warranty period, any defective product should be returned in its original packaging to the AirSelfie after-sales service. After inspection of the product, AirSelfie will, at its sole discretion, either repair or replace the defective part or product, excluding any other indemnification of any nature.
AirSelfie’s warranty does not cover:
Defects due to damage caused by an accidental collision or fall; defects due to abnormal use of the product or if spare parts have been installed without following the recommendations and instructions provided by AirSelfie; if the AirSelfie has been customized by the end-user the warranty is caused by repairs carried out by the end-user or an unauthorized third party; defects due to the use of spare parts not provided by AirSelfie; defects caused by any reason other than a defect in material or
workmanship; the gradual time which does not constitute as a defect in material or workmanship. If upon technical testing being carried out, any product is found non-defective, we reserve the right to return such product to the sender at the sender’s cost and to levy a charge to cover AirSelfie’s technical testing fees. Upon expiration of the 24-month warranty period or if the defect is not covered by the warranty any defective product can be returned to AirSelfie after-sales service to be repaired or for a defective part to be replaced at the sender’s cost. The repair will be carried out only after acceptance of the corresponding quotation. Except in relation to consumables, spare parts are subject to a 24-month warranty and are subject to the same terms and conditions as those described above.
The warranty does not cover damage to all articles, including devices used to operate the AirSelfie.