Stable Flight TipsUpdated 2 years ago

 1. Calibrate correctly (horizontally for best results).

Before operating your AIR NEO in any flight mode, calibrate your device. 

(It is important that you calibrate your AIR NEO the first time you connect to your smartphone, and when operating at a different location).

Ensure that the unit is on a flat level surface, turn the device horizontally then select calibrate in the App installed on your phone. Proper calibration ensures stable mid-air and return flight experiences.

2.  How to toss correctly.

When operating any App free flight mode, AIR NEO must be tossed in the air "gently upward" for the best mid-air flight experience. Ensure that the device is not tossed down low or thrown upward into the air.

A gentle upward push toss incredibly improves erratic flight experiences. 

Ensure when AIR NEO is in operation, that you are not directly blocking the sunlight (at a window or outdoors).

3. Lighting.

Ensure that NEO is not operated in a dark/dim environment.

The AI facial technology in the AIR NEO unit is designed to focus on your eye nose and mouth to focus seamlessly on your face making it easy to capture images. AIR NEO depends heavily on good lighting to be able to detect your face to capture great images and also to return to you once it has completed taking images of you. 

To get the best experience from your AIR NEO unit, you can operate the device in areas such as within homes, museums, aquariums, indoor zoos, etc.

Try to avoid operating the unit in a room with fans or wind coming in through a window, make sure the lighting in the environment is great and also avoid you are not wearing hats or sunglasses, etc. (So that NEO can detect your face easily).

5. Things to look for/do when using auto feature -

Your face is the controller of NEO and the direction it focuses and turns in, when NEO is mid flight.

Look out for that solid red or blinking red button, once the red button is solid, NEO is capturing a video of you, once the red button is blinking NEO is capturing a picture of you.

If the red button is blinking while NEO is stationary, (not flying and in your palm/on your table) this means the device is signaling that it is out of power and needs to be recharged. (Charge for 50 mins tops).

When NEO is coming back to you on its return flight, you can stay still as the product is designed to fly out only a few feet to capture you and roughly the same distance back when it is returning. Don't panic, just stretch your hand out and it will descend into your palm!

We hope these tips help!

Happy Flying!